Vacancy Required: 1
NOC: 0632
Salary: $31.25 hourly
Hours Per Week: 40 hours per week
English Required
Employer: Holiday Inn (Niagara Falls) Limited
Start Date: As Soon As Possible
Location: Niagara Falls, ON
Job Type: Full Time, Permanent
JOB DESCRIPTION
Specific Skills
Address customers’ complaints or concerns
Prepare marketing plans
Prepare budgets and monitor revenues and expenses
Implement marketing activities
Establish work schedules
Enforce policies and procedures
Develop and implement policies and procedures for daily operations
Assist clients/guests with special needs

Budgetary Responsibility
0 – $100,000

Business Equipment and Computer Applications
MS Windows
Central reservation system (CRS)

Additional Skills
Supervise staff
Recruit and hire staff
Perform front desk duties
Conduct training sessions
Arrange for and oversee maintenance activities
Develop and implement policies and procedures for daily operations.
Prepare budgets and monitor revenues and expenses.
Prepare marketing plans and implement marketing activities.
Enforce policies and procedures
Establish work schedules.

Work Setting
Hotel, motel, resort

Security and Safety
Criminal record check;

Work Site Environment
Non-smoking; Air conditioned;
Transportation/Travel Information
Public transportation is available;

Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Combination of sitting, standing, walking; Large workload; Tight deadlines;

Ability to Supervise
5-10 people;

Work Location Information
Staff accommodation available; Urban area;

Personal Suitability
Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus;
Benefits

Health benefits
Health care plan

Other benefits
Free parking available, Parking available

EDUCATION
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
1 year to less than 2 years